FAQs

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Contact our Dessert Coordinator

Where are you located and what are your hours?

We are located at 803 Woodland Street in East Nashville. We are open Tuesday through Friday from 11-6pm and Saturday from 9-4pm. We are closed on Sundays and Mondays.

How do I place an order?

You may place your order on the phone, through our contact page or in our online shop. A 50% deposit is required at the time of booking to place your order and reserve your event date.

What is your deposit policy?

A 50% deposit is required at the time of booking to place an order and reserve your event date. Orders are not reserved or started until a deposit has been placed. For delivery and large bulk orders payment must be paid in full prior to the event and terms will be discussed when placing the order.

Where do I pick up my order? Do you deliver?

You may pick up your order at 803 Woodland Street. We can also deliver straight to your door within the city of Nashville for an additional $20 delivery fee. Delivery outside of Nashville may be available for an additional fee. All deliveries are dependent on the bakery’s availability. We also partner with UberEATS for fast delivery of items directly from our storefront to your door and orders can be placed through the UberEATS app.

Do you ship your sweets?

We currently only ship our cake pops. Orders are shipped USPS Priority Mail. In the warmer months (March through September) our desserts will automatically include additional packaging & handling fees to accommodate thermal shipping supplies to ensure your cake pops and other sweets do not melt in transit. These totals will calculate in your order cart. We only ship in the United States.

When will I know my order has shipped?

As soon as your have received your shipping confirmation email from us with your tracking number, you will know it has left our shop on this date. Please note, all shipments are collected around 6:00pm CST, so no tracking numbers will show any movement on the carrier’s website before this time as the orders would not have been scanned out of our location and into first location on route to you.

Dietary

Do you make gluten free cakes or desserts?

Upon request we are able to make some of our flavors as gluten free options in cakes, cupcakes and cake pops for an additional charge. Our French macarons are gluten free.

Do your sweets contain nuts/dairy/gluten/other allergens?

Yes. If you have dietary restrictions contact us prior to placing your order. We want to ensure every customer’s satisfaction and will do what we can to accommodate your needs. However we do not have dedicated equipment to produce allergen free desserts so it is important to know that all our sweets are produced in a facility that also processes milk, nuts, wheat and soy so all desserts may contain traces of such.

Do you make vegan cakes or desserts?

No, not at this time.

Do you make sugar free cakes or desserts?

No, not at this time.

Do you make dairy free cakes or desserts?

No, not at this time.

Weddings

What occurs during a tasting and design consultation and how long does one last?

We schedule free consultations just about every week and they last about an hour. You will have the opportunity to view our portfolio as well as present your own ideas to the designer. We will chat about your personal wedding style as we want to ensure your desserts compliment your big day and your personalities. The designer will be able to answer any questions you might have, offer suggestions, guide you in the amount of servings you may need as well as provide you with an quote. You will be able to sample a variety of our most popular cakes and filling flavors.

What flavors will I be able to taste?

You will be able to sample of a variety of our most popular cake and filling flavors to mix and match, hand picked by our bakers.

How many cake servings will I need?

Our cake tiers stand 4″ high and a typical wedding cake serving is 2″ x 1″. Many factors will determine how many cake servings you’ll need including whether or not other desserts are available, if the reception is a sit down dinner or a buffet and if there will be a groom’s cake. The designer will be able to guide you in how many servings you will need during your consultation.

How far in advance should I book my desserts?

At this time, we suggest booking your desserts at least 6 months in advance. It is asked that you have your date and reception venue finalized before booking your desserts so that we can ensure our scheduling will allow for your date and time.

How many people may I bring to my consultation?

Consultations and tastings are primarily for the bride, groom and anyone else with a vested interest in the wedding cakes. We ask that you limit your party to four people including yourself.

I have no idea what I want! Can you help?

Absolutely! We specialize in listening and creating custom desserts. During your consultation you may look at many pictures and the designer will be able to get a feel for your personal preferences and design your sweets around you.

Do I need a groom’s cake?

While it is not a necessity, it is a Southern tradition to have a groom’s cake. Typically they are chocolate but can be in the groom’s favorite flavor. Other dessert options are available too including pies, cake pops, cupcakes and more. Groom’s cakes may also reflect his personal hobbies and interests. Our groom’s cakes start at $250.

Do you provide fresh flowers?
We request that your florist provides fresh flowers on the side for us to apply at the reception site.
When will you arrive to set up the cake and/or desserts?

We typically schedule to arrive two hours before the reception. We do ask for a contact at the reception venue to coordinate the best delivery time with.

My wedding cake will be outside. What do you recommend?

Fondant cakes are the best for outdoor weddings. They stand up better to the heat. It is best if there is an air conditioned room or refrigeration close by. This way the cakes can be brought out immediately before the reception starts instead of sitting out. The desserts should never be left in direct sunlight and should sit under some sort of shelter or canopy. Another thing to remember with outdoor weddings is wind. Wind can blow debris (or even the table linens) around and may stick to your cake.

What is fondant?

Fondant is an edible sugar dough that can be used to create a gorgeous and flawless finish on cakes that you see in wedding magazines. Fondant typically allows more creative freedom with the design of the cake.

Will my fondant cake taste as good as it looks?
Absolutely! We use premium white chocolate fondant and roll it thin over a layer of vanilla buttercream.
What wedding services do you offer besides wedding cakes?

We do a variety of wedding desserts including wedding cakes, cupcakes, cake pops, dessert tables, groom’s cakes, engagement parties, bridal showers, favors and edible arrangement gifts.

How much are your wedding cakes?

Our buttercream cakes start at $5.50 per serving and fondant at $6.50 per serving depending on design.